Using Our Website and Services
By using our online store, you agree to comply with all applicable laws and regulations. We reserve the right to modify the terms without prior notice, and continued use of our service signifies acceptance of any changes.
Product Information and Availability
While we strive to provide accurate product details and availability, errors may occur. Product images and descriptions are for reference and may differ slightly from actual products. We cannot guarantee the ongoing availability of specific items.
Order Processing and Shipping
Orders are typically processed within 1-3 business days. Shipping times vary by destination: 3-7 business days within Canada, and 5-10 business days for shipments to the United States. Delivery timelines may be affected by factors beyond our control.
Returns and Refunds
We accept returns within 30 days of purchase. Items must be returned in original condition. Customers are responsible for return shipping. Refunds, when applicable, will be processed within 7 business days after receiving the returned items. Original shipping charges are non-refundable, and no restocking fees apply.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask ceravecanada Store for clarification.
Preparing your request
A clear request makes the relevant subject easier to identify. Mention the item, order reference or part of this page connected with your question. Use [email protected] or and keep a copy of the message you send.
Independent retailer
ceravecanada Store is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contract contact: [email protected], 181 Cedar Beach Rd., Beaverton, ON, L0K 1A0, Canada.